Viking Materials Uses Laserfiche to Save TIme

Viking Materials uses Laserfiche
Overview

Viking Materials, Inc. is a diversified metals processor and distributor based in Minneapolis, Minnesota, and Franklin Park, Illinois.  Viking Materials, Inc. is a subsidiary of Reliance Steel & Aluminum Co. (NYSE:RS), one of the largest metal service center companies in the United States.

Since 1973, Viking Materials, Inc. has been a supplier of flat-rolled carbon steel.  Today, Viking delivers more than just carbon steel.  They have expanded their capabilities to also process stainless and aluminum. They provide a wide variety of flat and coiled products – they specialize in coated, cold-rolled, hot-rolled pickled, stainless and aluminum products.

challenge

Viking’s challenge was to deliver sufficient information to its client so the client knew they have the right material.  Viking purchases their material in huge coils.  Each coil’s chemistry has been tested, certified, and has a certification form.  A coil can be cut and shipped to many different customers.  For each shipment, they must be able to provide these certification forms to the customer

solution

Viking purchased a 10-user Laserfiche system with two Canon scanners in 2006 and began scanning certifications.  Now, prior to each shipment, the certification forms can be quickly found in Laserfiche

results

Tracy Boggs, Viking’s Director of IT, said that Laserfiche is such a great program, “it has saved so much time and paper.”  And the best part for her, as Viking’s only IT person, is that it works great.  “Once we had the certification process down, we started using Laserfiche in other areas.  Now we use it for inventory processing control forms, invoices, credit and debit memos and purchase orders.”  She said “Our paper is disappearing and our productivity is improving.”

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I cannot even begin to express how elated I am with this product!!!!!!

Even when there are data elements that need to be fixed, the process is so painless and intuitive and easy that it is absolutely a JOY to work in the system.

Ben (and Mark) have been so supportive and even suggesting fixes I would not have required. I get the feeling he is just as invested in getting us up and running as I am.

This has been the best software rollout experience I have ever had —- and I have launched a LOT of software programs (and written a few myself).

THANK YOU for all of your help and support!!!!!!!!

Dee Bradshaw
Director of Purchasing
Community Health Centers, Inc.

community health goes paperless using laserfiche and hemingway solutions
Dee Bradshaw
Director of Purchasing, Community Health Centers, Inc

I wanted to thank you for all of the work you have done for us! We could not have done it without you!
When the pressure was on, you really stepped up to help us, and I really appreciate it!

Tracy Boggs
IT, Viking Materials

Our client’s personal and sensitive information is handled with the utmost care to ensure the privacy and security of the data thanks to Laserfiche Forms.

CAP using forms portal and electronic signatures
Rand Clark
Community Services Supervisor, Douglas County

Your Laserfiche engineers are great. They are so nice and easy to work with.

community health goes paperless using laserfiche and hemingway solutions
Dee Bradshaw
Director of Purchasing, Community Health Centers

“There is virtually no chaos in our offices now. Nobody is looking for information, it’s all right there. My staff is able to instantly access files regardless of who last worked on them.”

Community Action Partnership Laserfiche client
Catherine Fair
Senior Director, Programs and Technology Innovation, Community Action Partnership of Ramsey Washington

“In an effort to be more efficient and effective, the Agency made
the decision to go paperless and EAP developed workflow
processes utilizing Laserfiche scanning software. This software
allows us to work on applications from any of our offices.” From 50 Year Anniversary Booklet

Mahube paperless for Energy Assistance
Liz Kuoppala
Executive Director, Mahube-Otwa Community Action Partnership

We increased productivity in our Energy Assistance department by 129% in one year using Laserfiche Workflow

Laserfiche imporved productivity
Robin Tousley
EAP Administrative Coordinator, Community Action Partnership Hennepin County

Laserfiche saves our staff so much time.

CAP using forms portal and electronic signatures
Rand Clark
Community Services Supervisor, Douglas County Community SAction

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