Records Management Case Study Trashing Paper to Improve RecyclingReplaces filing cabinets with Laserfiche ECM

Laserfiche use in waste management

Aspen Waste Systems’ Growing Company

Like Lakin, Aspen Waste Systems is also growing, from one plant in Minnesota to a Midwest regional waste management leader with offices in Minneapolis-St. Paul, St. Louis and Des Moines. And like Lakin, Aspen also started out using its enterprise content management system largely as an electronic filing cabinet. But as the company grew so did its administrative overhead. Having multiple locations also meant multiple back office operations all doing essentially the same functions, just for different segments of Aspen’s customer base. Aspen Vice President Thor Nelson wanted to consolidate those operations into one electronic system accessible from all three offices. He turned to enterprise content management experts Hemingway Solutions (formerly Solbrekk) of Minneapolis for help. He wanted to build a digital workflow to move hundreds of incoming invoices each month past the people responsible for getting the corresponding checks cut.”Everything at Aspen was entirely paper-based with big folders being passed around hand to hand,” Nelson says. “We wanted to make the approval process electronic so it didn’t matter where the approver was, they could access any records they needed, any time. We wanted Aspen’s AP to be location neutral.”

President of Laserfiche reports banner year for 2016

So Hemingway Solutions worked with Nelson to map out the different points in Aspen’s invoice approval process, identifying areas prone to error and or delay along the way. Hemingway Solutions then installed a software system called Workflow now automatically routing documents past the designated individuals faster and with fewer mistakes. Along with reducing staffing and records storage and maintenance costs, the whole process helped Aspen’s AP department run a lot smoother.“Workflow forced us to think about the discipline we have in our approval process, and how to address the risk areas we had,” Nelson says. “Not only did we achieve the original goal of making the approvals electronic, there are fewer mistakes in those approvals. That wasn’t the primary goal when we started out on the project but in some ways it’s been just as important.”


Excerpt from article written by Chris Wacker

In Waste Advantage Magazine

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I cannot even begin to express how elated I am with this product!!!!!!

Even when there are data elements that need to be fixed, the process is so painless and intuitive and easy that it is absolutely a JOY to work in the system.

Ben (and Mark) have been so supportive and even suggesting fixes I would not have required. I get the feeling he is just as invested in getting us up and running as I am.

This has been the best software rollout experience I have ever had —- and I have launched a LOT of software programs (and written a few myself).

THANK YOU for all of your help and support!!!!!!!!

Dee Bradshaw
Director of Purchasing
Community Health Centers, Inc.

community health goes paperless using laserfiche and hemingway solutions
Dee Bradshaw
Director of Purchasing, Community Health Centers, Inc

I wanted to thank you for all of the work you have done for us! We could not have done it without you!
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Tracy Boggs
IT, Viking Materials

Our client’s personal and sensitive information is handled with the utmost care to ensure the privacy and security of the data thanks to Laserfiche Forms.

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Rand Clark
Community Services Supervisor, Douglas County

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community health goes paperless using laserfiche and hemingway solutions
Dee Bradshaw
Director of Purchasing, Community Health Centers

“There is virtually no chaos in our offices now. Nobody is looking for information, it’s all right there. My staff is able to instantly access files regardless of who last worked on them.”

Community Action Partnership Laserfiche client
Catherine Fair
Senior Director, Programs and Technology Innovation, Community Action Partnership of Ramsey Washington

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Executive Director, Mahube-Otwa Community Action Partnership

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Laserfiche imporved productivity
Robin Tousley
EAP Administrative Coordinator, Community Action Partnership Hennepin County

Laserfiche saves our staff so much time.

CAP using forms portal and electronic signatures
Rand Clark
Community Services Supervisor, Douglas County Community SAction

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