IC System Integrates Laserfiche To Streamline Collection Process

IC System implements Laserfiche
For one leading pharmaceutical laboratory, success and double-digit sales growth came with a cost: an overburdened supply chain that threatened to reduce market share.

*IC SYSTEM, INC., OF ST. PAUL, MN, ONE OF THE LARGEST privately owned accounts receivable management companies in the US, has chosen Laserfiche as the engine for an enterprisewide document management solution. The company is the most recent of several companies in that industry to do so.

“They’re starting in human resources and then will move immediately to integrate their mainframe-based collections application with Laserfiche,” reports Larry Phelps, a veteran Laserfiche VAR based in Minneapolis. “The integration will enable their agents to bring up background documentation such as signed invoices while they are on the phone. It’s going to be a very valuable tool.”

Phelps cites the availability of the MS SQL database and Laserfiche’s ease of deployment and maintenance as key factors in IC System’s decision. He adds,”I sent them Laserfiche success stories as a way to stay in touch through the sales process. I think the stories are very important when dealing with larger companies. They remind them that others are succeeding with Laserfiche. Pretty soon, they are thinking, “‘Laserfiche equals success.'”

Founded in 1938, IC System has a staff of more than 900 serving a customer base of more than 30,000.

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I cannot even begin to express how elated I am with this product!!!!!!

Even when there are data elements that need to be fixed, the process is so painless and intuitive and easy that it is absolutely a JOY to work in the system.

Ben (and Mark) have been so supportive and even suggesting fixes I would not have required. I get the feeling he is just as invested in getting us up and running as I am.

This has been the best software rollout experience I have ever had —- and I have launched a LOT of software programs (and written a few myself).

THANK YOU for all of your help and support!!!!!!!!

Dee Bradshaw
Director of Purchasing
Community Health Centers, Inc.

community health goes paperless using laserfiche and hemingway solutions
Dee Bradshaw
Director of Purchasing, Community Health Centers, Inc

I wanted to thank you for all of the work you have done for us! We could not have done it without you!
When the pressure was on, you really stepped up to help us, and I really appreciate it!

Tracy Boggs
IT, Viking Materials

Our client’s personal and sensitive information is handled with the utmost care to ensure the privacy and security of the data thanks to Laserfiche Forms.

CAP using forms portal and electronic signatures
Rand Clark
Community Services Supervisor, Douglas County

Your Laserfiche engineers are great. They are so nice and easy to work with.

community health goes paperless using laserfiche and hemingway solutions
Dee Bradshaw
Director of Purchasing, Community Health Centers

“There is virtually no chaos in our offices now. Nobody is looking for information, it’s all right there. My staff is able to instantly access files regardless of who last worked on them.”

Community Action Partnership Laserfiche client
Catherine Fair
Senior Director, Programs and Technology Innovation, Community Action Partnership of Ramsey Washington

“In an effort to be more efficient and effective, the Agency made
the decision to go paperless and EAP developed workflow
processes utilizing Laserfiche scanning software. This software
allows us to work on applications from any of our offices.” From 50 Year Anniversary Booklet

Mahube paperless for Energy Assistance
Liz Kuoppala
Executive Director, Mahube-Otwa Community Action Partnership

We increased productivity in our Energy Assistance department by 129% in one year using Laserfiche Workflow

Laserfiche imporved productivity
Robin Tousley
EAP Administrative Coordinator, Community Action Partnership Hennepin County

Laserfiche saves our staff so much time.

CAP using forms portal and electronic signatures
Rand Clark
Community Services Supervisor, Douglas County Community SAction

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