Aspen Waste Relies On Laserfiche Workflow To Automate Accounts PayableReplaces filing cabinets with Laserfiche ECM

Aspen Waste, Thor Nelson tell about Laserfiche Workflow

Aspen Waste Systems provides a wide variety of waste collection and recycling services to residential and commercial customers.  It services the Minneapolis/St Paul, MN, St Louis, MO, and Des Moines, IA areas.


“As a company, we receive several hundred invoices every month, and the approval of all of those invoices was by paper,” said Vice President Thor Nelson.

“We’d have folders that we’d route around the office. Every invoice has 2-3 approvers.” Although Aspen Waste was using Laserfiche to store those documents after everything had been approved and after the check had been cut, the process itself was still all on paper. In order to continue to grow, Aspen Waste needed to find ways to become more efficient. The accounts payable process stood out as an area for improvement.

We wanted to make the approval process electronic so it didn’t matter where the approver was – whether they were here, in St. Louis, or in Des Moines,” said Thor. “We also didn’t want to have accounts payable staff in every office. We wanted to be location neutral on that too.” “We’re a growing company,” Thor said, “but in many ways, we were still acting like a small company.


Aspen met with Hemingway Solutions (formerly Solbrekk) and discussed the complexities for their approval process.   And that they used several ERP systems, one was on an IBM AS400/iSeries platform and the others were on Microsoft SQL.  It was important to seamlessly  work with these ERP systems to validate the data and ensure payments were not paid until the invoice completed the approval process.


“Now, every approval happens electronically, and then, in the end, the documents are stored the same way they used to be,” Thor said. “Now, the invoices are scanned as soon as they’re received and begin to move immediately through the Laserfiche accounts payable workflow.” Aspen Waste integrated the workflow process in order to save time; in the end, it made their workflow much more accurate. “It forced us to think about the discipline we have in our approval process and to make sure we’ve addressed each risk area,” said Thor. “I feel much more confident in the process now that there’s less risk of error. I think we’re more accurate and more certain that the right people have reviewed the invoice as it comes in.” “Hemmingway Solutions (Solbrekk) is a company you can be creative with,” Thor said. “We’ve worked with them for many years, and they’ve been a good partner,” Thor concluded.

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I cannot even begin to express how elated I am with this product!!!!!!

Even when there are data elements that need to be fixed, the process is so painless and intuitive and easy that it is absolutely a JOY to work in the system.

Ben (and Mark) have been so supportive and even suggesting fixes I would not have required. I get the feeling he is just as invested in getting us up and running as I am.

This has been the best software rollout experience I have ever had —- and I have launched a LOT of software programs (and written a few myself).

THANK YOU for all of your help and support!!!!!!!!

Dee Bradshaw
Director of Purchasing
Community Health Centers, Inc.

community health goes paperless using laserfiche and hemingway solutions
Dee Bradshaw
Director of Purchasing, Community Health Centers, Inc

I wanted to thank you for all of the work you have done for us! We could not have done it without you!
When the pressure was on, you really stepped up to help us, and I really appreciate it!

Tracy Boggs
IT, Viking Materials

Our client’s personal and sensitive information is handled with the utmost care to ensure the privacy and security of the data thanks to Laserfiche Forms.

CAP using forms portal and electronic signatures
Rand Clark
Community Services Supervisor, Douglas County

Your Laserfiche engineers are great. They are so nice and easy to work with.

community health goes paperless using laserfiche and hemingway solutions
Dee Bradshaw
Director of Purchasing, Community Health Centers

“There is virtually no chaos in our offices now. Nobody is looking for information, it’s all right there. My staff is able to instantly access files regardless of who last worked on them.”

Community Action Partnership Laserfiche client
Catherine Fair
Senior Director, Programs and Technology Innovation, Community Action Partnership of Ramsey Washington

“In an effort to be more efficient and effective, the Agency made
the decision to go paperless and EAP developed workflow
processes utilizing Laserfiche scanning software. This software
allows us to work on applications from any of our offices.” From 50 Year Anniversary Booklet

Mahube paperless for Energy Assistance
Liz Kuoppala
Executive Director, Mahube-Otwa Community Action Partnership

We increased productivity in our Energy Assistance department by 129% in one year using Laserfiche Workflow

Laserfiche imporved productivity
Robin Tousley
EAP Administrative Coordinator, Community Action Partnership Hennepin County

Laserfiche saves our staff so much time.

CAP using forms portal and electronic signatures
Rand Clark
Community Services Supervisor, Douglas County Community SAction