“There is virtually no chaos in our offices now. Nobody is looking for information, it’s all right there. My staff is able to instantly access files regardless of who last worked on them.”
We increased productivity in our Energy Assistance department by 129% in one year using Laserfiche Workflow
One of the great benefits of Hemingway Solutions is their institutional knowledge of our agency, and Community Action Agency processes. They know the CAP programs’ language and we don’t need to spend a lot of time playing catch up on what’s going on if updates are needed.
Hemingway Solutions was willing to be on the phone, in our office, and in the field to accommodate any training needs we had with the staff.
We receive thousands of calls from clients anxious to know if we can help them. Before Laserfiche, these kinds of calls were hard to field, since staff didn’t have the relevant information in front of them. Today, the calls are much more productive. We can find a client’s application immediately by looking in Laserfiche, and can then let the client know exactly what he needs to do to complete his application.
Laserfiche has improved staff efficiency, organization, and saved time and money.
I feel much more confident in the process now that there’s less risk of error (because of our Laserfiche AP workflow)
“By digitizing applications and automating the approval process with Laserfiche workflow, we have significantly improved crisis response time,”
Hemingway Solutions has been responsive throughout the development and as we continue to tweak the system as the staff is utilizing it.
Laserfiche has transformed our office
Our paper is disappearing and our productivity is improving.
Hemingway Solutions continues to be responsive when we have questions, and is always willing to have a call or meeting in person. They have been accommodating with training and any adjustments we need to current setups in our repository, workflows, or forms
They have been good to work with and the Laserfiche solutions has worked well for us.
We were up and running on a workflow within a month. The workflow they created for us to mimic our paper flow so it was easy for our staff to use.
They are a company you can be creative with. They work with us as if they are a part of our company. The accounts payable workflow they created for us was comprehensive. and well done.
Laserfiche is a part of everyone here’s typical day.
Hands down, I would recommend Hemingway Solutions (formerly Solbrekk), they have been very responsive. They do an amazing job for us.
Great to work with, very responsive to our needs. And Lasefiche Workflow they created for us has helped us be more responsive to our client’s needs.
They have make the Laserfiche workflow they created for us fits our needs. It has helped us manage our workload.
Finding documents is easy and fast in Laseriche. This is important because child care industry is a highly regulated industry and it is critical that you find the documents you need when you need them.
The rapport your staff has with our administrative staff is a winning solution.
I recommend them to anyone. They have been very good to work with. If we need help, they are very quick to respond.
I recommend Hemingway Solutions (formerly Solbrekk) to everyone. They are the best Laserfiche VAR in our area. They have brought so much value to our fifteen year relationship.
Files everywhere. People’s desks were piled high. Underneath their desks were piled high. A misplaced file could take hours to find. Now with Laserfiche we have no paper files and finding a file takes just moments.
When I needed an old finance report, I would have to search for it among 30 banker boxes. Now, those reports are available with the click of his mouse. You just can’t imagine how you appreciate that time savings when you’re busy.
We were very impressed with the amount of support we received during the complex migration from our legacy system. Their experience with Laserfiche and PeopleSoft in prior conversions meant they could give us all the help we needed.
We went from processing about 12,000 Energy Assistance Applications to over 22,000 with 33% less staff in one year – how ? Laserfiche workflow
Laserfiche Connector will save us one full time scanner staff person this year.
In an effort to be more efficient and effective, the Agency made
the decision to go paperless and EAP developed workflow
processes utilizing Laserfiche scanning software. This software
allows us to work on applications from any of our offices.
This year we eliminated our off-site storage. Now, it is all in Laserfiche and we can access any document in seconds.
Laserfiche saves foot traffic and time when we need to review past client files – an estimated 1 to 2 hours per week for each full time staff person.
I would recommend Hemingway Solutions to anyone. They are great to work with. If we have a question they are very quick to respond.
Laserfiche has made processing applications much easier in the workflow. You can track information and store specific files to assigned locations. Maintaining an effective internal control over the workflow; as well as accountability in the process.
I’ve found Hemingway Solutions to be easy to work with and willing to work with us as we figure out how we want to use Laserfiche.
Laserfiche, love the product!
Laserfiche reduces stress in our office. If we find need any information, we can find it immediately. For us that is awesome.
Laserfiche is not a system that is set in time, if an organization wants, Laserfiche is as flexible as they are.
Here at IC System we have many employees with 10+ years of experience and since implementing Laserfiche with Hemingway Solutions our employees would never go back to how we did things before.
We built out a web based application for our business processes, CRM, and presales activities and with Laserfiche and Hemingway Solutions. They did an amazing job. We have eliminated the mundane task of entering tracking data into the system…We think of Laserfiche as a “middleware platform” that stream lines our business processes.
Locating items in the repository is quick and simple, which saves time. Laserfiche makes it easier to track where the item is in the process and who has touched it, which improves accountability.
You are like the Maytag man, your Laserfiche applicaton you sold us never has a problem.
Laser-fiche is great to work with. It helps manage your personal workflow much easier which keeps your production on track. Searching for supporting information is easier than try to access a file cabinet or stored paper files.
Laserfiche will streamline your organization workflow into a more effective and efficient manner. This will allow your organization to manage the data which is relevant to their specific needs.
Hemingway Solutions has been an effective partnership in setting up Laserfiche and customizing towards the organization needs.